Privacy Policy

We care for your personal information. We are committed to high standards of data privacy and will use your data in accordance with your data protection rights.

1. What personal information we collect about you?
From our patients and potential patients who wanted to have consultation;

In order to serve you, we need to process with some informations about you.
  • Name;
  • Age/date of birth;
  • Sex/gender;
  • Photograph;
  • Medical History
  • Contact details;
  • Emergency contacts and details of any dependants;
  • Extra informations you preferred to share with us

From our website users:
We receive a small amount of data from our website visitors that we use to support us enhance the user experience and help us control the services that we provide.
It involves information such as how you prefer to use our platform, how often you visit it, your preferred device, the region from which you observe our website, the language in which you wish to use it.

2.How do we collect your personal information?
We collect your information:
  • If you contact us directly via our social media accounts, websites or our customer lines to demand information regarding our services.
  • If you respond to our digital or direct marketing campaigns (for example; filling out a contact form of the digital advertisement, sending a message or mail)
  • If your contact details are transferred from other authorized third parties within the consent of yourself.

3.How your personal information may be used?
Our main field of business is to provide consultation for cosmetic surgery and treatments in Istanbul. Therefore we need to have comprehensive personal data about you. We can collect this data, store in our databases and assess it with relevant services about your cosmetic treatments.

Customer Support, Marketing, R&D:
In order to guarantee that you experience relevant and personalised communications, we will use some of your data to create an individual patient profile and we may share your personal data between Revital Clinical Group companies, and other suppliers of products and services where relevant. This may include data you have provided to these companies, or which is generated by your use of Revital Clinical products, for example contact details, preferences, customer history, operation data, and online behaviour. Revital Clinical may use your personal data for research and development activities in the field of machine learning, artificial intelligence or digitalization without exposing your personal identification, within the Revital Clinical group companies or subsidiaries.

Personal Data that you share will be used to send you our newsletters after your registration; Revital Clinical uses the e-mail address given by you for sending our newsletter. If you decide later on that you do not longer want to receive our newsletter, you can object receiving mails any time by clicking the’ unsubscribe’ link on the bottom of the newsletter.

What are the Third parties who do we share your data within?
Personal information of yourself which we handle may be transferred to or reached by third parties on our behalf, with your permission where necessary.

The types of third parties apart from the Revital Clinical companies already stated are:
  • IT providers who render us operations and services for customer support
  • Businesses who provide transportation to you (for example drivers)

This is only shared in a secure manner, using a consistent security protocol. When we share with other parties we ensure that they only use your personal data for the purpose it was collected and do not allow them to abuse this agreement.

4. Right of access, correction and erasure
Clients have the right, at any time and free of charge, to access their Personal Data and to improve or change them, by sending an e-mail to [email protected], provided they enclose a copy of the front of client’s identity card.

Client is free to request a removal of any Personal Data. Revital Clinical will remove the Personal Data when allowed to do so under mandatory legal obligations. However, please note that if the Client does withdraw his consent, his client registration will be deleted and he will be denied Revital Clinical Services.

We may refuse unreasonably repetitive requests, require excessive technical effort or risk the privacy of others.

We can share your data with the related offices if a government organisation requested to do so.

5. Security and confidentiality
On both an organizational and technical level, Revital Clinical has developed and adapted security measures, regarding personal information collected, to avert unauthorized destruction, loss, alteration, modification, unauthorized access or accidental communication to third parties, as well as any other unauthorized data processing. In any event, Revital Clinical cannot be held liable for any direct or indirect damages resulting from the wrongful or unlawful use of your personal data by a third party. Revital Clinical makes a point of notifying the Client that websites link, hyperlinks or references may contain websites from third parties. Revital Clinical recommends that Clients read carefully the privacy policy of every website they visit – they may differ from this Privacy Policy.

6. Modifications
If Revital Clinical should need to use processes that Revital Clinical will contact Clients by e-mail to inform them about the new process and allow the opportunity to refuse. Revital Clinical has the right to change its Privacy Policy at any time, and they will automatically apply, after notification, to all existing Clients. At least 10 days prior to the change taking effect Revital Clinical will send an email to the email address of the users or will communicate via the Revital Clinical’s website.

If you do not accept the amended Policy, please stop using this Site.

7. Governing law and jurisdiction stipulation
This Privacy Policy shall be governed, interpreted and enforced in accordance with Dutch law including the GDPR, which applies exclusively for any litigation.

8. Acceptance
By using the Website, the client accepts all the provisions of this Privacy Policy, and agrees that Revital Clinical collects and processes personal data in accordance with this Privacy Policy.

9. Contact
Persons requesting any additional information, comments, complaints or disputes concerning this Privacy Policy or concerning manner in which Revital Clinical collects data should communicate with Revital Clinical by sending an e-mail to [email protected]. Revital Clinical communicates any notification to the client through the Website or by email to the Client.