Our Patient Coordinator will help you set up a telephone consultation with your surgeon. We can also set up video consultations for a small fee. During the telephone consultation, you will be able to discuss your concerns to give your surgeon a better understanding of what your operational objectives are. Although phone calls are highly recommended, we have found email to function well with our patients, too.
As our commitment, you will have your consultation aligned with our core values:
Empathy. Our patients come first, always. Your needs will be evaluated by your surgeon carefully. We know that no two patients are the same, nor do we expect any two treatments to be the same. Each patient is referred to the senior expert in their elective procedure for a consultation; it may be that you are advised a particular treatment, which is not the right path to take, and you will be advised not to proceed.
Integrity. We trust you will understand our experts’ decision is essential to both you, and to them, and that only appropriate treatment that is considered to have a vast likelihood of success will be undertaken. The majority of elective treatments are found to be fit and can proceed; however, it is essential to understand that is not always the case.
Trust. We will do our best for you to reach healthcare on time. All our pricing has a clear structure; in this pricing, there are no hidden costs, and every information is supplied about the possible surcharges. We will send you an information letter for every single operation. If you opt to have the surgery, the information letter turns into a confirmation letter that guarantees you the service.